Effective Date: 20th October 2024
At DGT PIXEL GLOBAL PRIVATE LIMITED, we are committed to safeguarding the privacy and confidentiality of our clients and users. This Privacy Policy delineates the collection, utilization, dissemination, and protection of personal data submitted to us during the course of our professional services.
- Information Collected
- Personally Identifiable Information (PII): In the context of service engagement, we may gather personally identifiable information such as, but not limited to, your name, email address, telephone number, company identification, and payment-related details.
- Project-Specific Information: Information pertinent to the services requested, including but not limited to, business-specific data, brand guidelines, design specifications, content, and technical requirements, may be collected.
- Non-Personally Identifiable Information (Non-PII): When accessing our digital platform, we may collect non-personally identifiable data such as IP addresses, browser configurations, and browsing behaviour through cookies, analytics, and similar tracking technologies.
- Purpose of Data Utilization
- Provision of Services: Collected data will primarily be utilized to facilitate the delivery of contracted services, including but not limited to logo design, UI/UX development, website and digital asset creation, and digital marketing execution.
- Client Communication: Personal contact details will be employed to communicate project updates, deliverables, invoices, and respond to queries or service requests.
- Enhancement of Services: Data and feedback may be utilized for internal analytics, with the aim of optimizing and refining our service offerings and client engagement processes.
- Billing and Payment Processing: Financial details will be exclusively employed to process payments and manage financial transactions related to services rendered.
- Disclosure of Information
Personal data will not be sold, leased, or otherwise distributed to third parties except under the following circumstances:
- Service Providers and Subcontractors: Personal data may be shared with trusted third-party service providers or subcontractors for the purposes of facilitating service delivery (e.g., cloud hosting services, third-party software providers, payment processors). Such third parties are bound by confidentiality obligations.
- Compliance with Legal Obligations: We reserve the right to disclose personal information in response to a legal process, court order, or request from law enforcement or regulatory authorities if required by law.
- Data Security and Integrity
DGT PIXEL GLOBAL PRIVATE LIMITED employs robust security protocols, including encryption, secure servers, and access control mechanisms, to protect personal data from unauthorized access, alteration, or destruction.
However, notwithstanding our commitment to employing commercially reasonable security measures, it is acknowledged that no data transmission over the internet can be guaranteed as entirely secure.
- Data Subject Rights
As a data subject, you are entitled to the following rights:
- Right of Access: You have the right to request access to the personal information we retain about you.
- Right to Rectification: You may request correction or modification of any inaccuracies in your personal data.
- Right to Erasure: Under certain conditions, you may request the deletion of personal data, subject to legal and business retention obligations.
- Right to Withdraw Consent: You may withdraw consent for data processing at any time, which may impact the provision of services.
To exercise these rights, please direct your requests to support@dgtpixel.com.
- Data Retention
We retain personal data for the duration necessary to fulfil the purposes for which it was collected and as required to comply with legal, accounting, or regulatory obligations. Upon the conclusion of services, data may be archived or securely deleted, consistent with applicable legal and professional standards.
- Cookies and Tracking Technologies
Our website employs cookies and analogous tracking technologies to enhance user experience, monitor site performance, and optimize service delivery. Users may disable cookies via browser settings; however, this may impede the functionality of certain features of our website.
- Policy Amendments
DGT PIXEL GLOBAL PRIVATE LIMITED reserves the right to revise or amend this Privacy Policy at its discretion. Significant changes will be communicated via an update on our website, accompanied by the applicable effective date.
- Contact Information
For further inquiries or concerns regarding this Privacy Policy or to exercise your data protection rights, please contact:
Email: support@dgtpixel.com
Phone: +91 9588553782, +91 9891674694
